Natural Gas Leaks, Odors or Emergencies

Contact Us

At Florida City Gas, our goal is to make every customer experience an outstanding one. Whether you’re calling with a simple question about your service or to report an emergency, you’ll talk to someone who’s prompt, professional and courteous, regardless of whether you talk to us on the phone or email us.

Here’s how to get in touch with us:

Report Leaks, Odors and Emergencies

Call 1-888-FLA LEAK (1-888-352-5325). We’re here 24 hours a day.

Payment Mailing Addresses
Customer bill payments can be mailed to:

Regular Payment Mailing Address     
Florida City Gas                                                  
P.O. Box 11812                                                      
Newark, NJ 07101                                     

Overnight Remittance Payment Mailing Address
Florida City Gas
296 State Street
Perth Amboy, NJ 08861 OR

Florida City Gas
12 West Jersey Street
Elizabeth, NJ 07201

Call Before You Dig
Even with small projects, like planting trees and shrubs, it’s important to call us before you dig, so underground utility lines, including natural gas lines, can be located and marked. Just dial 811 – or 1-800-432-4770 – to reach Sunshine State One Call.

Call Customer Service
We’re here to help our customers with any of their questions or concerns from 7 a.m. to 8 p.m., Monday through Friday, and on Saturdays from 9 a.m. to 1 p.m.

To reach us by phone, call 1-800-993-7546.(Y hablamos español.)

You can fax us toll-free at 1-800-442-1427.

You can email our Customer Care Center at

**IMPORTANT – DO NOT email us regarding a possible leak or natural gas emergency, instead please call 1-888-FLA-LEAK (1-888-352-5325) away from the possible leak. 

If it’s time to convert your home or business to natural gas, call us at 1-866-399-9775 to see if we serve your area. We serve the following locations:

  • Miami-Dade (west of I-95)
  • Broward (Miramar and Pembroke Park areas)
  • Palm Beach (southwest part of the county)
  • Martin (Jensen Beach and Treasure Coast Mall areas)
  • St. Lucie (Port St. Lucie and St. Lucie West areas)
  • Indian River (Vero Beach area)
  • Brevard

Get Information About Our Company

To get general information about Florida City Gas, contact our parent company by calling 404-584-4000, or write to:

AGL Resources Inc.
P.O. Box 4569
Atlanta, GA 30302-4569

Only members of the news media may contact the communications department:

Kristie Benson

Tami Gerke


Our speakers’ bureau can provide Florida City Gas experts to talk to school groups, civic organizations and other groups. Topics we can cover include safety, careers in the natural gas industry, conservation tips and the advantages of gas appliances. Just call 757-616-7510.

Commercial/Builder Account Representatives

Forrest Smalley (772) 871-2551(commercial only)
Peter Ferralls (305) 835-3614 (commercial only)
Elda Moyer (305) 835-3604 (builder only)

Port St. Lucie
Tim Knutson (772) 871-1206

Jeb Godbout (321) 638-3423

To give us feedback about our Web site, send an e-mail to