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Florida City Gas Files Rate Request

For the first time in 14 years, Florida City Gas has filed a request for an increase in its base rate for natural gas service with the Florida Public Service Commission. 

See Docket Filing

With the proposed rate increase, our typical residential customer will experience an average increase of $1.73, or 6.4 percent per month in their annual natural gas bill compared to current rates. Comparatively, inflation during the same 14-year period is more than 28 percent.  FCG’s rates are currently among the lowest in the region. 

The request will allow Florida City Gas to continue to meet our commitment of providing safe and reliable natural gas service to our more than 108,000 customers throughout south and central Florida. 

The key drivers necessitating our request for a rate increase are significant investment in capital projects to enhance our system, increasing capacity needs to ensure reliability in the southern portion of our system, and employee development needs due to an aging workforce.  

We’ve worked hard to contain costs and manage our company efficiently for more than a decade, but like any business, we face rising costs. For example, we’ve added more than 5,800 customers and installed more than 400 miles of distribution mains and 55 miles of transmission mains since the last rate case. 

The proposed increase will not take effect until late summer 2018.  

No costs associated with the recent purchase of Florida City Gas by Southern Company will be charged to our customers.

We realize the impact any rate increase can have on our customers, and we do not make this request lightly.

Growth and Infrastructure Modernization Press Release


Frequently Asked Questions


Q: What is a rate case? 

A utility rate case is the formal regulatory process by which the Public Service Commission approves rates for the utility that are fair, just and reasonable, and allow the utility to provide safe and reliable service to customers. 

Q: Why is Florida City Gas filing for a rate case? 

For the first time in 14 years, FCG has filed a rate case with the Florida Public Service Commission to request an increase in its base rate. While we have been prudent and effective in managing our costs while providing clean, safe and reliable natural gas service to Floridians for more than 70 years, FCG needs recovery from the following increasing costs:

  • Modernizing and improving its gas infrastructure, including investments to meet the requirements under the new federal Pipeline Safety Act̶
  • Addressing the critical issue of  limited pipeline capacity in FCG’s service territory, and innovate with liquefied natural gas solutions 
  • Committing to our communities by investing in developing a next generation workforce that is well trained and prepared to replace an aging, experienced employee base 
  • Continuing to meet our customers’ expectations by further enhancing customer experience through technology development
  • Safely and reliably meeting the requirements of new residential and business growth in Florida

For many years we have been able to absorb these costs, but now we are asking the FPSC to approve a new base rate. We realize the impact any rate increase can have on our customers, and we do not make this request lightly.

Q: What is the process for the Commission to consider raising a utility’s rates?

The FPSC will audit our request and hold a public hearing. They will evaluate the case under the commission’s legal obligation to balance consumer needs to receive reliable services at reasonable rates with the utility’s need to earn a reasonable return on investment.   

Q: Is there anything I can do to lower my gas bill?

Yes. You can learn additional ways to save on your natural gas bills through our energySMART programs with special incentives and offers and high efficiency appliance rebates.  Other financial options are available such as a budget payment plan to help evenly distribute your gas bills throughout the year, and qualified customers who need energy assistance can take advantage of programs such as Low Income Home Energy Assistance Program (LIHEAP).

Q: How does my gas bill compare to gas bills from other Florida companies/territories?

FCG has some of the lower residential rates of any Florida natural gas utility and is among some of the lowest natural gas utility rates in the country. We will continue to commit to having low residential rates.

Q: When was the last time my rates increased?

FCG has not increased its base rates in nearly 14 years. We’ve worked hard to contain costs and manage our company efficiently. For example, we’ve added more than 5,800 customers and installed more than 400 miles of distribution mains and 55 miles of transmission mains since the last rate case. 

Q: How much is the proposed rate increase? 

With the proposed rate increase, our typical residential customer will experience an average increase of $1.73, or 6.4 percent per month in their annual natural gas bill compared to current rates. Comparatively, inflation during the same 14-year period is more than 28 percent.  FCG’s rates are currently among the lowest in the region. 

Q: When would it take effect?

The proposed increase would begin after FPSC review and approval, which could occur in late summer 2018.    

Q: What can I do if I have questions about the increase?

You may contact us at 800.993.7546. 

Q: Why increase rates now?

We’ve successfully held the line on costs for more than a decade, but like any business, we face rising costs. This base rate adjustment will enable us to continue to provide safe and reliable service to our customers, meet our commitments to our employees, retirees, and shareholders, and continue to contribute to the Florida economy.