Frequently Asked Questions

Q. How do I know if natural gas service is available in my neighborhood?
A. Call us at 888-248-9427, and we’ll tell you whether we have a natural gas main near your home. If we do, there is usually no charge to connect your home to our gas main with a service line. Check if there’s natural gas in your area >


Q. What if my home is not near a natural gas main?
A. Depending on the distance between your home and our gas main, we may still be able to serve you. However, you may have to pay a portion of the cost for extending our gas main to your home.


Q. I currently heat my water with electricity. What are the benefits of changing to natural gas?
A. Natural gas is the most efficient way to heat your home and your water. According to the Department of Energy, 90% of the natural gas delivered directly to your home is useful energy. If you were to convert an electric water heater to a natural gas water heater, you would save the same amount of carbon dioxide emissions in one year as recycling 1.7 tons of waste.


Q. I currently use propane. What are the advantages of changing to natural gas?
A. Since propane prices are not regulated, they can rise quickly when supplies get tight in winter. Heating with propane also requires you to have a storage tank on your property, and you have to pay your supplier every time it's filled. With natural gas, you don’t need a storage tank; we send it to your home through underground pipes, as you need it. And you pay for natural gas only after you use it.

Converting your propane furnace, boiler, water heater, range or dryer is easy. You don't have to buy new appliances; just have a qualified contractor adjust your current propane appliances to run on natural gas. Call us at 888-248-9427 to learn more


Q. Who should convert my systems to natural gas?
A. Only a qualified contractor should remove your old equipment and install a new natural gas water heater, furnace or boiler. Call us at 888-248-9427 to learn more.


Q. I already have natural gas service in my home for my stove. How can I convert other systems to run on natural gas?
A. You'll need to have a qualified contractor do the work. Call us at 888-248-9427 to learn more.

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