Our Commitment To Safety

There is nothing more important than the safety of our team, our customers and our communities. We focus on establishing and maintaining the highest safety standards across our organization and championing the well-being of colleagues and those we serve.

Protecting people, safeguarding our communities and securing our assets are at the heart of our operating culture, and we are committed to supporting a culture that puts safety at the forefront of everything we do. Caring is a central tenet of our culture, and a safe workplace is fundamental to our success.

We work with public officials, emergency responders, customers and safety advocates to encourage best practices and to build a safety culture within our Company and our local communities.

Our commitment to ensure safety and compliance in our operations and everyday processes has consistently led to industry recognition for our efforts to improve service reliability and sustain employee, customer and community safety.

  • To reinforce our safety values and drive strong performance, we confirm these commitments:
  • To make safety, health and wellness a top priority for our employees
  • To safely and reliably deliver energy that makes the lives of our customers better
  • To safeguard the well-being and best interests of our communities
  • To protect our energy delivery assets for all our stakeholders

Gas Odor

Natural gas is a colorless, odorless fuel. As a safety precaution, we add a chemical odorant called mercaptan that gives natural gas an odor often associated with rotten eggs. This distinctive scent allows you to smell a potential leak if it occurs.

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Carbon Monoxide Safety

Carbon monoxide in an odorless, invisible gas that can cause illness or death when not properly ventilated. Learn about the signs of carbon monoxide buildup and what to do if you think you have a leak.

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Severe Weather Safety

Your safety is important to us, especially during severe weather and hurricanes. While a service interruption is unlikely, it’s important to know what to do before, during and after severe weather hits.

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Call Before You Dig

Working on outdoor home improvements? Planting a tree? Call 811, a statewide, toll-free number, to have underground utility lines properly marked.

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Appliance Safety

It’s important to know how to use and maintain your natural gas equipment to keep it running safely and efficiently.

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Sewer Line Safety

When clogs occur, it’s important that you take the proper steps to unclog them safely.

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Pipeline Safety

We’re committed to maintaining a safe and reliable natural gas pipeline infrastructure that serves the needs of customers. Learn what we’re doing to prevent pipeline damage and interruptions.

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Excess Flow Valve

To enhance the safety of your natural gas service, an excess flow valve (EFV) could be installed inside the natural gas distribution service line between the street and your meter.

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Safety Data Sheet

Safety Data Sheet

Your safety is our number one priority. That’s why we go beyond state and federal requirements when it comes to educating the public and our customers about natural gas as a fuel, the safe use of natural gas and what we do to keep our employees and our customers safe. Download our Safety Data Sheet to learn more.